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Shipping & Returns

1. SHIPPING AND DELIVERY

DolarLess will ship Products to the address provided by Buyer during checkout.

Buyer is responsible for providing an accurate and complete shipping address.

DolarLess is not responsible for delays or additional costs caused by:

  • incorrect or incomplete addresses.

  • refused deliveries.

  • failure to retrieve a package.

  • carrier delays.

  • weather.

  • natural disasters.

  • customs delays.

  • government restrictions.

  • strikes.

  • transportation disruptions; or

  • other circumstances beyond DolarLess’s reasonable control.

Shipping Estimates

Any shipping or delivery date displayed on the website is an estimate unless expressly stated as a guaranteed delivery date.

DolarLess will make reasonable efforts to ship orders within the time stated in the applicable Product listing or checkout information.

Federal law requires online sellers to have a reasonable basis for advertised shipping times and generally requires additional notice and refund options when an order cannot ship within the promised time.

If DolarLess becomes unable to ship an order within the applicable promised period, DolarLess will provide the notices, delay options, cancellation rights, and refunds required by applicable law.

2. SHIPPING DAMAGE AND LOSS

Buyer should inspect the package and Product promptly upon delivery.

If a package arrives visibly damaged, Buyer should photograph the package and Product before disposing of any packaging materials and promptly notify DolarLess.

Where appropriate, DolarLess may require photographs, shipping documentation, or other information to process a shipping-damage claim.

Responsibility for loss or damage during shipment may depend upon the applicable carrier, shipping method, transaction terms, and applicable law.

DolarLess will reasonably cooperate with Buyer in pursuing an appropriate carrier claim when applicable.

3. INTERNATIONAL ORDERS

DolarLess may offer international shipping to selected countries.

International orders may be subject to additional restrictions, including:

  • customs requirements.

  • import restrictions.

  • export restrictions.

  • duties.

  • tariffs.

  • brokerage charges.

  • customs fees.

  • value-added taxes.

  • other governmental charges; and

  • carrier-specific requirements.

Unless expressly stated otherwise, Buyer is responsible for all customs duties, import taxes, tariffs, brokerage fees, and other charges imposed by the destination country.

DolarLess cannot guarantee that a Product will be permitted to enter the destination country.

Buyer is responsible for determining whether the Product may legally be imported, possessed, used, or resold in the destination country.

DolarLess may refuse or cancel an international order if shipment would violate applicable law, sanctions, export controls, carrier restrictions, or other legal requirements.

4. RETURNS AND RETURN AUTHORIZATION

DolarLess’s return policy depends upon the Product listing and the reason for the requested return.

A RETURN IS NOT AUTHORIZED MERELY BECAUSE A BUYER CHANGES HIS OR HER MIND UNLESS THE APPLICABLE PRODUCT LISTING EXPRESSLY PERMITS SUCH A RETURN OR APPLICABLE LAW PROVIDES OTHERWISE.

Buyer must contact DolarLess before returning any Product.

Unauthorized returns may be refused or delayed.

When a return is approved, DolarLess will provide return instructions.

Buyer is responsible for securely packaging returned Products and, unless otherwise agreed or required by law, for return shipping costs associated with voluntary returns.

5. NON-RETURNABLE PRODUCTS

Unless otherwise required by applicable law, certain Products may be non-returnable, including Products that are:

  • sold explicitly as non-returnable;

  • sold on an AS-IS basis;

  • used or pre-owned and specifically identified as final sale;

  • damaged after delivery;

  • modified or altered after delivery;

  • missing components or accessories included at the time of shipment;

  • opened where the listing states that opened Products cannot be returned;

  • purchased through a liquidation, clearance, auction, or similar final-sale transaction;

  • custom-made or specially configured;

  • contaminated or unsuitable for return due to health, safety, or regulatory considerations; or

  • otherwise identified as final sale in the Product listing.

Nothing in this section limits rights that cannot lawfully be waived.

6. WRONG ITEM, DAMAGED ITEM, OR MATERIAL MISDESCRIPTION

If DolarLess ships an item that is materially different from the Product ordered, or if an item arrives damaged due to shipping, Buyer should notify DolarLess promptly and provide photographs and other requested documentation.

If DolarLess determines that the Product was materially misdescribed or that DolarLess shipped the wrong Product, DolarLess may, at its option and subject to applicable law:

  1. provide a replacement, if available;

  2. authorize a return and issue an appropriate refund; or

  3. provide another reasonable remedy.

Minor cosmetic differences that are accurately disclosed in the Product listing do not constitute a material misdescription.

7. REFUNDS

Approved refunds will generally be issued to the original payment method used for the transaction, unless otherwise required by law or agreed by DolarLess.

The time required for a refund to appear in Buyer’s account may depend upon the payment processor, bank, credit-card issuer, or other financial institution.

Where DolarLess is legally required to provide a refund because an order cannot be shipped as promised, DolarLess will provide the applicable refund in accordance with applicable law.

DolarLess will not substitute store credit for a refund when applicable law requires a monetary refund.

8. RESTOCKING FEES

Where permitted by applicable law and disclosed in the applicable Product listing or return policy, DolarLess may charge a reasonable restocking or handling fee for voluntary returns.

No restocking fee will be applied where prohibited by law or where DolarLess is responsible for the return because the Product was materially misdescribed or the wrong Product was shipped.

9. WARRANTY DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOLARLESS DISCLAIMS ALL WARRANTIES THAT ARE NOT EXPRESSLY PROVIDED IN WRITING.

FOR USED, PRE-OWNED, SURPLUS, VINTAGE, COLLECTIBLE, AS-IS, OR FINAL-SALE PRODUCTS, THE PRODUCT IS SOLD IN ITS STATED CONDITION, AS-IS AND WHERE-IS, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

DOLARLESS DISCLAIMS IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH DISCLAIMERS ARE PROHIBITED BY APPLICABLE LAW.

DolarLess does not guarantee that any Product will:

  • satisfy Buyer’s particular requirements.

  • operate without interruption.

  • perform at a particular capacity.

  • be compatible with Buyer’s equipment or systems.

  • remain available for future use.

  • retain its original manufacturer specifications.

  • be suitable for a particular application; or

  • remain supported by the original manufacturer.

10. TECHNICAL, INDUSTRIAL, SCIENTIFIC, ELECTRONIC, AND SPECIALIZED PRODUCTS

Certain Products sold through DolarLess may be technical, industrial, scientific, electronic, laboratory, commercial, mechanical, or otherwise specialized equipment.

Buyer acknowledges that such Products may require professional installation, inspection, testing, calibration, certification, maintenance, or operation.

DolarLess is not responsible for determining whether a Product is suitable for a particular technical application.

Buyer is solely responsible for obtaining qualified professional advice when appropriate.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOLARLESS’S TOTAL LIABILITY ARISING FROM OR RELATING TO A PRODUCT PURCHASE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY BUYER TO DOLARLESS FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOLARLESS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, LOSS OF DATA, INTERRUPTION OF BUSINESS, COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR OTHER SIMILAR DAMAGES.

This limitation applies regardless of the legal theory asserted, including contract, warranty, negligence, strict liability, or otherwise, except to the extent such limitation is prohibited by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. BUYER RESPONSIBILITY

Buyer is responsible for:

  • reviewing Product information before purchase;

  • selecting Products appropriate for the intended purpose;

  • providing accurate billing and shipping information;

  • inspecting Products upon receipt;

  • following applicable manufacturer instructions and safety requirements;

  • obtaining professional advice when necessary;

  • complying with applicable laws and regulations; and

  • using Products in a safe and lawful manner.

13. PROHIBITED USES

Buyer may not use the DolarLess website to:

  1. violate any applicable law or regulation;

  2. commit fraud or facilitate fraudulent transactions;

  3. interfere with website security;

  4. introduce malicious code;

  5. scrape or harvest information through unauthorized automated means;

  6. impersonate another person or entity;

  7. submit false information;

  8. interfere with another customer’s use of the website; or

  9. engage in any activity that could reasonably damage DolarLess, its customers, payment processors, suppliers, or website.

14. INTELLECTUAL PROPERTY

All website content, including text, photographs, graphics, logos, trademarks, product descriptions, designs, software, and other materials provided by DolarLess, is owned by or licensed to DolarLess unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit DolarLess website content without prior written permission.

Product names, trademarks, logos, and manufacturer information belong to their respective owners. DolarLess’s use of such information is not intended to imply that DolarLess is affiliated with or endorsed by any manufacturer unless expressly stated.

15. USER-SUBMITTED CONTENT

If the website permits customers to submit reviews, photographs, comments, questions, or other content, you represent that you have the right to submit such content.

By submitting content, you grant DolarLess a non-exclusive, worldwide, royalty-free right to use, reproduce, display, publish, modify, and distribute the content for legitimate business and promotional purposes.

DolarLess reserves the right to remove content that is unlawful, abusive, defamatory, misleading, fraudulent, obscene, or otherwise inappropriate.

16. PRIVACY

DolarLess respects the privacy of its customers.

DolarLess’s collection, use, disclosure, retention, and protection of personal information are governed by DolarLess’s separate Privacy Policy, which is incorporated into these Terms by reference.

The Privacy Policy explains, among other things, how DolarLess may process information relating to orders, payments, shipping, customer communications, website usage, cookies, and other online activities.

Privacy Policy: [Insert Privacy Policy URL]

If there is a conflict between these Terms and the Privacy Policy concerning the processing of personal information, the Privacy Policy will control with respect to privacy matters.

17. THIRD-PARTY SERVICES

DolarLess may use third-party services for payment processing, shipping, website hosting, analytics, fraud prevention, customer communications, advertising, and other business functions.

Third-party services may have their own terms and privacy policies.

DolarLess is not responsible for the independent policies or practices of third-party service providers except to the extent required by applicable law.

18. LINKS TO THIRD-PARTY WEBSITES

The DolarLess website may contain links to third-party websites.

Such links are provided for convenience only.

DolarLess does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

Accessing third-party websites is at your own risk.

19. FRAUD PREVENTION AND ORDER VERIFICATION

DolarLess may use reasonable fraud-prevention and order-verification procedures.

DolarLess may request additional information to verify an order, including billing, shipping, identity, or payment information.

DolarLess may cancel or delay an order when reasonably necessary to investigate suspected fraud, unauthorized payment activity, or other security concerns.

20. CANCELLATION BY DOLARLESS

DolarLess reserves the right to cancel an order when:

  • the Product is unavailable;

  • the listing contains a material error;

  • the price is incorrect due to an obvious error;

  • payment cannot be verified;

  • fraud is suspected;

  • shipment is prohibited or impractical;

  • the order violates applicable law;

  • the Product becomes unavailable due to circumstances beyond DolarLess’s reasonable control; or

  • another legitimate business reason exists.

If DolarLess cancels an order after receiving payment, DolarLess will refund the applicable amount paid for the cancelled order, subject to applicable law.

21. CANCELLATION BY BUYER

Buyer may request cancellation of an order before shipment.

Cancellation is not guaranteed after an order has entered the fulfillment or shipping process.

If an order has already shipped, Buyer may be required to follow the applicable return policy.

Nothing in this section limits any cancellation or refund rights provided by applicable law.

22. ELECTRONIC COMMUNICATIONS

By using the DolarLess website or placing an order, you consent to receiving electronic communications relating to your transaction, including order confirmations, shipping notifications, invoices, customer-service communications, and other legally required notices.

Electronic communications may satisfy legal requirements that communications be provided in writing, where permitted by applicable law.

23. ELECTRONIC RECORDS AND SIGNATURES

Your electronic acceptance of these Terms, submission of an online order, electronic confirmation, or other electronic action may constitute your electronic signature and acceptance of these Terms to the extent permitted by applicable law.

Electronic records may be retained as evidence of the transaction.

24. DISPUTE RESOLUTION

Before initiating formal legal proceedings, Buyer and DolarLess agree to make a good-faith effort to resolve any dispute directly.

Buyer should first contact DolarLess at:

DolarLess LLC
Customer Service: [Insert Email]
Telephone: [Insert Phone]
Mailing Address: [Insert Address]

The parties agree to provide reasonable information necessary to investigate and attempt to resolve the dispute.

Nothing in this section prevents either party from seeking emergency injunctive or equitable relief when necessary to protect legal rights or property.

25. GOVERNING LAW

To the extent permitted by applicable law, these Terms and any dispute arising out of or relating to a purchase from DolarLess shall be governed by the laws of the State of [INSERT STATE], without regard to conflict-of-law principles.

Any mandatory consumer-protection laws applicable to the Buyer’s state or country of residence shall not be waived by this Agreement where such waiver is prohibited by law.

26. VENUE AND JURISDICTION

To the extent permitted by applicable law, any legal action arising from these Terms or a transaction with DolarLess shall be brought in a court of competent jurisdiction located in [INSERT COUNTY, STATE].

Nothing in this provision prevents a consumer from exercising rights or bringing a claim in a forum where applicable law gives the consumer a non-waivable right to do so.

27. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

28. NO WAIVER

DolarLess’s failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.

29. ENTIRE AGREEMENT

These Terms, together with the applicable Product listing, order confirmation, Privacy Policy, Return Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the agreement between Buyer and DolarLess concerning the applicable online transaction.

If there is a conflict between these documents, the following order of priority shall apply unless applicable law requires otherwise:

  1. mandatory applicable law;

  2. specific written terms expressly agreed to by DolarLess;

  3. the applicable Product listing;

  4. the applicable order confirmation;

  5. these Website Terms & Conditions;

  6. DolarLess’s general policies.

30. CHANGES TO THESE TERMS

DolarLess may update these Terms from time to time.

Changes will become effective when posted on the website unless a different effective date is stated.

The Terms applicable to an order will generally be the version in effect when the order was placed, unless otherwise required by law.

31. CONTACT INFORMATION

Questions regarding these Terms, an order, a Product, a return, or a refund may be directed to:

DolarLess LLC
Email: [Insert Customer Service Email]
Phone: [Insert Telephone Number]
Mailing Address: [Insert Business Address]
Website: [Insert Website Address]

CUSTOMER ACKNOWLEDGMENT

BY PLACING AN ORDER THROUGH THE DOLARLESS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE WEBSITE TERMS & CONDITIONS AND TERMS OF SALE, INCLUDING THE APPLICABLE PRODUCT DESCRIPTION, CONDITION DISCLOSURES, RETURN POLICY, SHIPPING POLICY, WARRANTY DISCLAIMERS, AND LIMITATIONS OF LIABILITY.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT COMPLETE YOUR PURCHASE.

DolarLess LLC
Website Terms & Conditions and Terms of Sale
Effective Date: [7/1/2026]

 

Return & Refund & Exchange Policy

Return & Refund & Exchange Policy

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